These terms describe the basis on which Maltar Services Pvt. Ltd. provides recruitment, RPO and workforce management services. They are a summary and a default position only. Where a signed agreement exists between Maltar and a client, that agreement prevails over anything on this page.
Engaging us
An engagement begins when a written agreement or service order is signed by both parties. It sets out the roles or scope covered, the fees, the payment terms, and the duration. Nothing on this website, and no proposal or quotation, creates an engagement on its own.
Our two service lines
Maltar Talent Solutions covers recruitment and talent acquisition — sourcing, screening, shortlisting and coordinating the hiring process for defined roles.
RPO & Workforce Management covers workforce administration. In these engagements the client directs and manages the work performed; Maltar manages the workforce administration framework. [HAVE YOUR LAWYER CONFIRM THIS AGAINST YOUR ACTUAL CONTRACTS. The allocation of employer obligations in an RPO or staffing arrangement is a significant legal question with statutory consequences, and it must not be settled by website copy.]
Fees and payment
Fees, the basis on which they are calculated, and the point at which they become payable are set out in the signed agreement. Unless agreed otherwise:
- Invoices are payable within [PAYMENT TERM, e.g. 30 days] of the invoice date
- [STATE WHETHER TAXES ARE INCLUSIVE OR EXCLUSIVE, AND WHICH TAXES APPLY]
- [STATE ANY LATE PAYMENT CONSEQUENCE, AND CONFIRM WITH YOUR LAWYER THAT THE RATE IS ENFORCEABLE]
Candidates are never charged. Maltar Services Pvt. Ltd. does not charge candidates any fee at any stage of the recruitment process.
Replacement policy
Where a replacement policy applies to an engagement, it operates subject to the conditions set out in the signed agreement. It is not an unconditional guarantee.
[SET OUT THE ACTUAL CONDITIONS OF YOUR 90-DAY FREE REPLACEMENT POLICY — for example: which roles it covers, that fees must be settled, that the exit must not be caused by role or compensation changes on the client side, how many replacements are offered, and the notice required to invoke it. Cross-refer to the relevant clause of your standard agreement rather than restating it loosely.]
Service levels
Timelines published on our website and in proposals describe how we work and what we commit to — for example resume submission within 48–72 hours, interview scheduling within 24 hours, and offer release coordination within 24 hours. These are commitments about our process, not guarantees of a hiring outcome. Joining dates follow the client’s timeline. Payroll runs monthly and compliance is delivered as applicable to the specific engagement.
Client responsibilities
To deliver on the above, we rely on the client to provide accurate role requirements and compensation ranges, timely interview feedback, and timely decisions. Where these are delayed, our stated timelines do not apply for the period of the delay.
Confidentiality
Each party will keep the other’s confidential information confidential and use it only for the purposes of the engagement. This survives the end of the engagement for [PERIOD].
Data protection
Each party will comply with applicable data protection law in respect of candidate and employee information exchanged under the engagement. Our handling of personal information is described in our Privacy Policy.
Non-solicitation and direct hiring
[IF YOU HAVE A CLAUSE COVERING A CLIENT HIRING A SUBMITTED CANDIDATE DIRECTLY, OR OUTSIDE THE ENGAGEMENT WINDOW, STATE IT HERE — INCLUDING THE PERIOD IT RUNS FOR AND THE FEE THAT APPLIES. THIS IS COMMERCIALLY IMPORTANT AND SHOULD MATCH YOUR AGREEMENT EXACTLY.]
Term and termination
Either party may terminate an engagement by giving [NOTICE PERIOD] written notice. Fees already earned, and work in progress at the date of termination, remain payable. [CONFIRM HOW WORK IN PROGRESS IS TREATED.]
Limitation of liability
[MUST BE DRAFTED BY YOUR LAWYER — see the note under Terms of Use. This clause carries the most commercial risk of anything on this page.]
Governing law and disputes
These terms are governed by the laws of [JURISDICTION]. [STATE YOUR DISPUTE PROCESS — negotiation, then arbitration at a named seat, or the courts at a named city.]
Changes
We may revise these terms. Revisions do not affect engagements already signed, which continue under the terms in force when they were signed.
Contact
Questions about these terms can be sent to ketki@maltarservices.com or by phone on +91 97701 09106.
4. Disclaimer
General information only
The content on this website is provided for general information about the services offered by Maltar Services Pvt. Ltd. It is not professional, legal, tax or employment advice, and it should not be relied on as a substitute for advice specific to your circumstances.
No guarantee of outcome
Service timelines published on this site describe how we work and what we commit to. They are not guarantees of a hiring outcome. Recruitment depends on candidate availability, candidate decisions, client decisions and market conditions, and those are outside our control.
Replacement policy
Any replacement policy referred to on this site applies subject to the conditions set out in the signed agreement between Maltar Services Pvt. Ltd. and the client. It is not an unconditional guarantee. See our Terms and Conditions.
Workforce administration
Where Maltar Services Pvt. Ltd. provides RPO and workforce administration services, the client directs and manages the work performed, and Maltar manages the workforce administration framework. Statutory compliance — including provident fund, ESIC and professional tax where applicable — is delivered as applicable to the specific engagement and as set out in the signed agreement. [YOUR LAWYER MUST CONFIRM THIS WORDING AGAINST YOUR ACTUAL CONTRACTS.]
No recruitment fees from candidates
Maltar Services Pvt. Ltd. does not charge candidates any fee at any stage of the recruitment process. If anyone requests payment in our name, or offers guaranteed placement in exchange for money, it is not us. Please report it to ketki@maltarservices.com immediately.
We also do not ask candidates for bank account details, card details, or one-time passwords as part of the recruitment process.
Statistics and figures
Figures shown on this site — including the number of professionals, years of experience and clients served — reflect our records at the time of publication and may change.
Client names and logos
Client names and logos are displayed with permission and remain the property of those organisations. Their appearance does not imply that they endorse this website or its contents.
External links
This site may link to third-party websites. We do not control them and are not responsible for their content or practices.